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| 1. Human
Resource Management Strategy & Practice |
| We
help clients create Comprehensive HRM strategy. Piecemeal
solutions are not as effective as a coherent well thought
through HRM strategy, selections, performance management,
goal setting & appraisals, compensation, employee
relations, competency based HR managements, and career
planning, succession and potential appraisals are designed
exclusively for a client.
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For
a startup venture such strategy would imply a systematic
approach to management of the human resources in line
with the business strategy.
For organizations taking a re-look at themselves and the
way they are structured or the way their cultures work,
this could be the beginning of a comprehensive change
process. |
| 2. Organizational
Design & Structure |
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Organization
design process involves choosing the right structural
type, creating roles, authority distribution, definition
of processes to make the structure work and accountability
parameters, all geared towards creating an effective organization
in line with the vision of the organization.
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| We
offer services in this area to start-up organizations
and also to organizations recasting their business strategy
on account of environmental or business imperatives. |
3. Change
Management & Organization Development
The
changing environment makes it imperative for organizations
to reorient their positioning with respect to the environment,
periodically. Organizations are rarely designed to change
and such change has to be consciously planned and carefully
implemented. Such change management initiatives follow
the model of unfreeze-change-refreeze. The initiatives
cover the entire spectrum of initiatives from crafting
the vision, identifying the change needed, justifying
the change, creating momentum for the change, creating
new structures, creating new processes, defining and rewarding
new behaviors, celebrating the change. Several
OD interventions are possible involving diagnosis, actions/interventions
and process maintenance covering such organizational sub
systems such as the ideological system, information sub
system, technical sub system and power sub system.
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| 4. Building
Cultures: Culture Beyond 2000 |
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Marvin
Bower, long time Managing Director of McKinsey & Co.
defined culture as “the way we do things around
here”.
All successful businesses have a strong culture as their
foundation. A culture helps a business transcend its commercial
boundaries and become an institution. Large companies
who have survived over the years have done so by building
cultures.
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| Culture
building is a slow process necessitating the presence
of vision, values, stories and myths, heroes and tribes
and other subliminal moorings. Cultures can be planned
and by meticulously adhering to the vision for the institution,
culture can be created with certainty. A
culture building initiative begins with a diagnosis
of the current culture and an articulation of the desired
culture and gradual creation of symbols, heroes, rites
and rituals that will build and reinforce sub cultures
that form part of an integrated corporate culture.
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| 5. People
& Balanced Scorecard driven Performance Management |
| Great
organizations are built through meticulous attention to
every aspect of Human Resource Management. Whether it
is selection standards or ethics, methodology and sanctity
of training, importance given to the performance appraisal
and development process. |
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The
balanced scorecard is a
management system (not only a measurement
system) that enables organizations to clarify their vision
and strategy and translate them into action. It provides
feedback around both the internal business processes and
external outcomes in order to continuously improve strategic
performance and results. When fully deployed, the balanced
scorecard transforms strategic planning from an academic
exercise into the nerve center of an enterprise and ensures
fairness and equity in performance and rewards management,
consistency and fairness in dealings with employees, importance
of internal communication or attention to planning careers
of employees and develop good organizations where people
want to come and give their best. They do things differently,
though they maybe doing the same things as others.
AND THE CLIENT NEED NOT DO HRM PHYSICALLY. WE CAN DO IT
FOR YOU ON AN OUTCOURCED BASIS.
With our knowledge of best HRM practices,
we help clients benchmark their HRM practices and improve
them significantly. We offer counsel on HRM practices
such as Recruitment & Selection, Training &
Development, Potential & Performance Appraisal,
Career Planning & Rewards Management, Communication
and Employee Relations and make these practices self
sustaining and capable of continuous improvement. HR
Outsourcing implies we would create and manage
your HR Policy, System, Process and day to day administration
at a cost lower than what you would have spent managing
the function yourself.
AND IT
WOULD NOT BE AN ADMINISTRATIVE ROUTINE.WE WOULD ADD
VALUE.
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| 7. HR
Engineering - Creating the Intellectual Corporation
In
an era where the intangibles of service add greater
value in the value-chain, managing people assets becomes
the predominant and core business process. The transition
towards becoming the intellectual organization involves
unlearning the process of measuring returns on physical
capital employed. What has to be learnt is even more
difficult - that people assets can be enhanced in their
capital value; the returns can be manifold if managed
through appropriate processes. A change is also needed
in the paradigm of strategy-structure-process-people
in that order.
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