Knowledge Management for the
New World of Business
http://www.brint.com/km/whatis.htm
Knowledge Management, Knowledge
Organizations
& Knowledge Workers
http://www.cio.com/archive/enterprise/091599_ic.html
Is KM= IT
Knowledge Management in
Inquiring Organizations
http://www.brint.com/km/km.htm
Knowledge Management, Knowledge Organizations & Knowledge Workers
http://www.brint.com/interview/maeil.htm
Role of Information Technology in Managing Organizational Change and Organizational
Interdependence
http://www.brint.com/papers/change/
Current Business Concerns and Knowledge Management
http://www.brint.com/interview/times.html
Virtual Corporations, Human Issues & Information Technology
http://www.brint.com/interview/astdint.htm
http://www.brint.com/papers/usage.htm
Reassessing & Clarifying
Information Systems Acceptance & Usage An Empirical Analysis of the Determinants of
Information Systems Productivity and the Role of Outsourcing Policy
http://www.brint.com/papers/outsourc/
IS Productivity And Outsourcing
Policy: A Conceptual Framework and Empirical Analysis
http://www.brint.com/papers/outsourc.htm
An Analogy to a Competitive
Intelligence Program: Role of Measurement in Organizational Research
http://www.brint.com/papers/compint.htm
On Science, Scientific Method
And Evolution Of Scientific Thought:
A Philosophy Of Science Perspective Of Quasi-Experimentation
http://www.brint.com/papers/science.htm
National Information
Infrastructure: Myths, Metaphors And Realities
http://www.brint.com/papers/nii/
Competitive Intelligence
Programs: An Overview
http://www.brint.com/papers/ciover.htm
Enterprise Architecture: An
Overview
http://www.brint.com/papers/enterarch.htm
Business Process Redesign: An
Overview
http://www.brint.com/papers/bpr.htm
Organizational Learning and
Learning Organizations: An Overview
http://www.brint.com/papers/orglrng.htm
Intellectual Capital:
Tomorrows Asset, Todays Challenge
http://www.cpavision.org/vision/wpaper05b.cfm
Available For
Download Doculabs'
Analysis On Autonomy - July, 1999
The evolutionary
organization: avoiding a Titanic Fate
Peter A.C. Smith and Hubert Saint-Onge
http://knowinc.com/saint-onge/learning/index.htm
How Knowledge
Management Adds Critical Value To Distribution Channel Management
http://knowinc.com/saint-onge/library/article1.htm
Managing toward Interdependence
http://knowinc.com/saint-onge/library/counterdep.htm
Tacit knowledge: The key to the
strategic alignment of intellectual capital
http://knowinc.com/saint-onge/library/tacitknow.htm
Avoiding the Sudden-Death
Syndrome
http://knowinc.com/saint-onge/unisys/conversation.htm
Pioneers in a
Practitioner-Led Development
http://knowinc.com/saint-onge/library/pioneer1.doc
Schneider, Ursula,
The
Austrian Approach to the Measurement of Intellectual Potential (1998).
Vanwelkenhuyse, Johan. What is
the Use of a Corporate Memory? (1996).
Executive Briefing,
"CFO's
Guide to Intellectual Capital & Introduction to Knowledge Base Publishing, January,
1997.
http://www.montague.com/release.html
Upstream knowledge management
Case study: CFO seeks lower costs, higher ROI on knowledge creation and reuse
http://www.montague.com/montaguesearch/review/upstream.html
The route to knowledge base
publishing
http://www.montague.com/le/preface1.htm
Knowledge Management Case Study
Knowledge Management at Microsoft, 1997 Thomas H. Davenport, PhD
http://www.bus.utexas.edu/kman/microsoft.htm
Knowledge Management Case
Study: Knowledge Management at Ernst & Young, 1997 By Thomas H. Davenport, PhD
http://www.bus.utexas.edu/kman/E&Y.htm
Teltech: The Business of Knowledge Management Case Study
By Thomas H. Davenport, PhD
http://www.bus.utexas.edu/kman/telcase.htm
Knowledge Transfer by Robert
H. Buckman
http://www.montague.com/review/buckman.html
Competitive intelligence: how and where do I find it. http://www.montague.com/le/le5934.html
What do knowledge managers do?
http://www.montague.com/review/cko.html
People issues are key to
Internet ROI
http://www.montague.com/le/people.html
Shell breaks new ground in
organizational learning http://www.traininguniversity.com/magazine/sep_oct97/shell.html
On the KM Midway
Consultants clamor for companies' attention and KM dollars. But who's offering what?
http://www.cio.com/archive/enterprise/051599_cons.html
Revolutionary Soldiers
Companies that encourage breakthrough research understand that innovation means more than
designing the perfect fly swatter.
http://www.cio.com/archive/enterprise/051599_rad.html
Data Waste
This year corporate America may waste nearly $21 billion on online information services.
Know What You Know
Book Excerpt: Learn how valuable corporate knowledge is acquired, created, bought, sold
and bartered.
February 15, 1998 - CIO
The Great Wall
of Europe
Stringent, new European privacy protection laws could force U.S. companies to change the
way they do business overseas.
February 15, 1998 - CIO Enterprise
The Knowledge
Biz
A review of the menu of software and services heating up the knowledge management kitchen.
November 15, 1997 - CIO Enterprise
Coopers & Lybrand's Ellen
Knapp
A chief knowledge officer discusses managing knowledge assets.
November 1, 1997 - CIO
Wise
Investments
What you don't know can hurt your ability to gainor maintaincompetitive
advantage. But tailor your investments in knowledge management to the kinds of knowledge
your company needs.
October 15, 1997 - CIO Enterprise
Knowledge in Books
A review of some of the latest literary arrivals on the knowledge management scene.
October 1, 1997 - CIO
Armed with Intelligence
For an agency that specializes in keeping secrets, the Department of Defense is
astonishingly adept at sharing.
August 1, 1997 - CIO
Known Evils
Repent and save your company from its witless ways.
June 15, 1997 - CIO
Up Close and Personal
New technologies may make data collection and dissemination easier, but at the same time
they may violate consumers' sense of privacy.
May 15, 1997 - CIO
The Bigger Picture
Given the state of change in the business environment, it can be easy to lose sight of our
real goals. This new book asks us what we want from information and provides a sane
approach to how to get it.
May 15, 1997 - CIO
Reap What You Know
Can you really 'manage' what people know? Some CIOs are trying to find out.
May 1, 1997 - CIO
The Data Game
Companies are learning how to turn customer information into product-and profit. CIOs need
to help call the plays.
May 1, 1997 - CIO
Pushing IT
Push technology hype has approached fever pitch. Is it hassle-free? Nope. Can you afford to
ignore it? Not on your life.
May 1, 1997 - CIO
The Next Wave
A consultant details what he calls the 'Third Revolution.'
April 15, 1997 - CIO
Processing Process Information
Know much about how your company gets work done?
March 15, 1997 - CIO
Adapt or Die
To value IT properly requires viewing the enterprise as an evolving ecosystem.
February 1, 1997 - CIO
Semper Fidelity
A client/server system that provides up-to-the-minute financial information means peace of
mind for customers and a competitive advantage for this investment firm.
February 1, 1997 - CIO
Getting In Touch with Your
Inner Web
When Hewlett-Packard's corporate IS group began improving its own services via an
intranet, the rest of the company couldn't help but notice.
January 15, 1997 - CIO
Out of the Stacks...
...and into the ether. Today's vast corporate libraries come in just about every medium.
But how can you avoid having your information resources gather dust?
January 15, 1997 - CIO
We Have the Techknowledgy
Discover which of the latest knowledge-oriented technologies is right for your company.
September 15, 1996 - CIO
Finding the Information that
Matters
Knowing the most important piece of information in your company can save you megabucks in
consulting fees.
June 1, 1996 - CIO
Five Uneasy Pieces, Part 2
While it's true that many companies have reaped great rewards from their investments in
knowledge management, outsourcing, customer satisfaction, benchmarking and organizational
learning, success requires knowing where the dangers lie.
June 1, 1996 - CIO
The New IBM
How we search for, organize, share, attend to or ignore information is already the key
limiting factor of the InfoAge.
May 1, 1996 - CIO
In the Know
Building a knowledge-sharing database taught Arthur Andersen about implementing changes
that fundamentally shift the way a company does business.
April 15, 1996 - CIO
The CKO and Beyond
Knowledge management is all the rage. And it's not just being discussed--it's being done.
April 1, 1996 - CIO
Tapping New Markets
A successful blend of IT consolidation and vision has helped Interbrew become a global
competitor and the fourth-largest brewer in the world.
March 15, 1996 - CIO
Privacy Versus Profit
Who should own information? An interview with communications and computer lawyer Anne
Wells Branscomb.
February 15, 1996 - CIO
The Future of Knowledge
Management
Effective knowledge management will hinge on people, not technology.
December 15 / January 1, 1996 - CIO
Elusive Assets
Meeting in Houston, business leaders address the challenges of managing knowledge.
November 15, 1995 - CIO
Widget Racers
With basic research on the back burner and budgets nearly at a standstill, the hot R&D
objective these days is to turn ideas into products at breakneck pace.
September 15, 1995 - CIO
Hiring Outside the Box
Next time you're in the market for help, consider bringing aboard a librarian, a
journalist or an anthropologist.
July 1, 1995 - CIO
The Outside Track
How to meet companies' growing demand for external information.
July 1, 1995 - CIO
The Medium and the Message
Whatever approach a company takes to merging information and technology, the CIO is in a
perfect position to preside over the marriage.
July 1, 1995 - CIO
Guiding Principles
Organizations are creating 'maps' of their intellectual assets and letting them guide the
way.
July 1, 1995 - CIO
Rx for Success
At Pfizer, IT means more than information technology. It also stands for insightful
thinking.
July 1, 1995 - CIO
Scavenger Hunt
Competitive wisdom must be actively sought, recognized and refined, whether it lies within
your employees, in company databases or outside the company.
July 1, 1995 - CIO
Experts for Hire
Most companies need help tapping into intellectual capital. Teltech offers human-guided
access to experts and databases.
April 15, 1995 - CIO
Recycle Here
Product and service ideas that fade to commodities can flower again.
May 15, 1999 - CIO Enterprise
Playing By the Rules
By rescuing the procedures that govern your business from the dark recesses of code, the
disconnect between IT and business could finally be healed.
April 15, 1999 - CIO
From Data to Knowledge
We continue to gather more and more information, but what are we doing with it?
April 1, 1999 - CIO
Wiring the Corporate
Brain
Novartis ventures a new strategy for sharing ideas and innovation across a global
enterprise.
March 15, 1999 - CIO Enterprise
Self-Service Information Retrieval
With enterprise reporting software, reports are cheaply and easily accessible on your
intranet. ALSO: Souped-up silicon - Remote management - Quick manuals - Instant
translations - Faster service
March 15, 1999 - CIO
Making KM Pay Off
Knowledge management doesn't have to be squishy. Here's how to improve the odds that it'll
benefit the business.
February 15, 1999 - CIO Enterprise
Cultural Evolution
Nurturing a corporate culture that supports your business goals is an ongoing, painstaking
process. But if you don't invest the effort, you could be shortchanging your bottom line.
January 15, 1999 - CIO Enterprise
The Thrill of the Hunt
An executive's search for strategic information requires an arsenal of tactics.
January 15, 1999 - CIO Enterprise
The Organic Root System
When cold statistics and systems thinking threaten to cloud your judgment, remember this
simple key to a long-lived business organism: People and culture count most.
December 15 / January 1, 1999 - CIO
The Knowledge Factor
Companies in the Information Age need to systematically manage what they know.
December 15 / January 1, 1999 - CIO
Who Knows?
Knowledge management is a critical part of doing business in today's economy.
November 15, 1998 - CIO
Knowledge Champions
What does it take to be a successful CKO?
November 15, 1998 - CIO
Why IT Changes
Everything
Forward-looking professors at Georgia Tech hold forth on how IT and the Information
Revolution are changing the way the business world works.
November 15, 1998 - CIO
KM Meets BP
Knowledge management efforts will flop unless they are tied to business processes.
November 15, 1998 - CIO
The Danger of Data Slam
Are you drowning in information? The perils of data overload are many, but you can take
steps to minimize the slam.
September 15, 1998 - CIO Enterprise
Blinded by Numbers
Don't be fooled by the gaudy numbers and statistics coming from your CIOs, the best judges
of your IS department are the end users.
September 15, 1998 - CIO Enterprise
Spyer Beware
Not knowing the legal limits of competitive intelligence has always been risky. The Web
has made ignorance more risky than ever.
August 1, 1998 - CIO Web Business
Mapping the
Invisible Workplace
Forget org charts. How work really gets done depends on the efficiency of your company's
social network.
July 15, 1998 - CIO Enterprise
What Good Is
Technology?
A lot of top executives don't have the answers because they don't ask the right questions.
July 15, 1998 - CIO Enterprise
Legal Espionage
Competitive intelligence doesn't involve any dark alleys, secret handshakes or Swiss bank
accounts. In fact, it's quite legal. So why are you ignoring it?
July 15, 1998 - CIO Enterprise
See It!
Will data visualization be the tool that relieves information glut for business?
June 15, 1998 - CIO
Knowledge
Profiteering
Think knowledge management is a fad? Savvy entrepreneurs of this century and last have
proved its value time and again.
June 15, 1998 - CIO Enterprise
Managing Customer Knowledge
Although many companies are using customer data, few are turning it into knowledge. What's
the problem?
June 1, 1998 - CIO
Measuring Up
Can companies measure the return on knowledge management? Should they try?
May 15, 1998 - CIO Enterprise
Packaging
Knowledge
Has your knowledge management system become a junkyard of unusable data? Make it useful
with effective packaging.
April 15, 1998 - CIO Enterprise
The Business Case
for Privacy
Indifference can get you into trouble; compliance can keep you out of it. But some
enterprises are taking privacy further, making aggressive hygiene a new source of
competitive advantage.
March 15, 1998 - CIO Enterprise
License to Know
An Aston Martin DB5 and a Walther PPK might have been the tools of choice for Bond-James
Bond-but today's intelligence agent can teach a corporate counterpart to be more effective
with a database and a search engine.
March 15, 1998 - CIO
Storing the Mind,
Minding the Store
The battle to protect your intellectual capital may never be won, but there are steps you
can take to put up a good fight.
February 15, 1998 - CIO Enterprise
The "Invisible" Balance Sheet
http://www.sveiby.com.au/InvisibleBalance.html
Create your own firm's Invisible Balance Sheet
http://www.gutenberg.com/~millennium/sveiby/ibs/millibs.htm
The Knowledge Organisation
http://www.sveiby.com.au/KOS1.html
Welcome to the Knowledge Organisation!
http://www.sveiby.com.au/K-era.htm
Knowledge Companies in the USA - Wave of the Future
http://www.sveiby.com.au/KnowledgeOrganizationsUSA.html
Measuring Intangible Assets
http://www.sveiby.com.au/IntangAss/MeasureIntangibleAssets.html
Beyond Knowledge Management:
Lessons from Japan
http://www.sveiby.com.au/LessonsJapan.htm
Do a diagnostic
test to learn your own Tacit Knowledge!
TACIT KNOWLEDGE
http://www.sveiby.com.au/Polanyi.html
Informatized Markets - Dream Turns to Ashes
http://203.32.10.69/PerilsofInformatized.html
WHAT IS INFORMATION?
http://www.sveiby.com.au/Information.html
What is Knowledge Management?
http://www.sveiby.com.au/KnowledgeManagement.html
Intellectual Capital and Knowledge Management
http://www.sveiby.com.au/IntellectualCapital.html
SELL YOUR KNOWLEDGE
http://www.sveiby.com.au/SellYourKnowledge.html
Fourteen Ways to Charge for Knowledge
http://www.sveiby.com.au/TwelveWays.html
Increasing the Transparency of Investments in Intangibles
http://www.sveiby.com.au/IntangAss/OECDartUlfjoh.htm
Measuring Intangible Assets
http://www.sveiby.com.au/IntangAss/MeasureIntangibleAssets.html
Market Value of Intangible Assets
http://www.sveiby.com.au/IntangAss/MarketValue.html
The Intangible Assets Monitor
http://www.sveiby.com.au/IntangAss/CompanyMonitor.html
Measuring the Wellspring of Knowledge
http://www.sveiby.com.au/Wellspring.html
Intangible Revenues
http://www.sveiby.com.au/IntangibleRevenues.html
Towards a Knowledge Perspective
on Organisation
http://www.sveiby.com.au/Towards.htm
Unlearning Ineffective or Obsolete
Technologies (Starbuck)
What
Is A Learning Organization? (Addleson)
"Organizational learning is the process of gaining knowledge ...
Building the Knowledge Economy
Paper presented in Kuala Lumpur on the Knowledge Economy comparing the Singaporean and
Australian Economies.
Organising for Innovation: Technology
and Intelligent Capacities
Reflections: On Individual Declarations
and Community Declarations |